---
description: Busca información actualizada sobre Vonage Contact Center en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Vonage Contact Center con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vonage Contact Center: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/107/voip/software) > [Vonage Contact Center](/software/101955/newvoicemedia) > [Alternativas a Vonage Contact Center](https://www.getapp.com.co/alternatives/101955/newvoicemedia)

# Alternativas a Vonage Contact Center

Canonical: https://www.getapp.com.co/alternatives/101955/newvoicemedia

> Explorar las mejores alternativas a Vonage Contact Center. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Salesforce Sales Cloud** — 4.4/5 (18803 reviews) — CRM basado en la nube y automatización de ventas
   - [Ver perfil](https://www.getapp.com.co/software/90378/salesforce)
   - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/90378/101955/salesforce/vs/newvoicemedia)
2. **Zendesk Suite** — 4.4/5 (4090 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.co/software/9448/zendesk)
   - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/9448/101955/zendesk/vs/newvoicemedia)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.co/software/91301/liveagent)
   - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/91301/101955/liveagent/vs/newvoicemedia)
4. **Freshdesk** — 4.5/5 (3470 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.co/software/10317/freshdesk)
   - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/10317/101955/freshdesk/vs/newvoicemedia)
5. **LiveChat** — 4.6/5 (1727 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
   - [Ver perfil](https://www.getapp.com.co/software/8385/livechat)
   - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/8385/101955/livechat/vs/newvoicemedia)
6. **Zoho Desk** — 4.5/5 (2214 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.co/software/10036/zoho-desk)
   - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/10036/101955/zoho-desk/vs/newvoicemedia)
7. **HelpDesk** — 4.6/5 (182 reviews) — Software de ticketing para una asistencia al cliente sencilla.
   - [Ver perfil](https://www.getapp.com.co/software/116767/helpdesk)
   - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/101955/116767/newvoicemedia/vs/helpdesk)
8. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.co/software/105081/tidio-chat)
   - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/101955/105081/newvoicemedia/vs/tidio-chat)
9. **Intercom** — 4.5/5 (1135 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
   - [Ver perfil](https://www.getapp.com.co/software/91379/intercom)
   - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/91379/101955/intercom/vs/newvoicemedia)
10. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.co/software/91754/salesforce-1-service-cloud)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/91754/101955/salesforce-1-service-cloud/vs/newvoicemedia)
11. **Bitrix24** — 4.2/5 (1001 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.co/software/90602/bitrix24)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/90602/101955/bitrix24/vs/newvoicemedia)
12. **Dynamics 365** — 4.4/5 (5846 reviews) — Aplicaciones ERP y CRM de Microsoft
    - [Ver perfil](https://www.getapp.com.co/software/90844/dynamics-365)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/90844/101955/dynamics-365/vs/newvoicemedia)
13. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/8391/incontact-call-center-software)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/8391/101955/incontact-call-center-software/vs/newvoicemedia)
14. **Genesys Cloud CX** — 4.3/5 (268 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
    - [Ver perfil](https://www.getapp.com.co/software/104597/genesys-cloud)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/101955/104597/newvoicemedia/vs/genesys-cloud)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente basada en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/106673/gladly)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/101955/106673/newvoicemedia/vs/gladly)
16. **Talkdesk** — 4.5/5 (733 reviews) — El software líder mundial de centro de contacto basado en la nube.
    - [Ver perfil](https://www.getapp.com.co/software/100659/talkdesk)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/100659/101955/talkdesk/vs/newvoicemedia)
17. **Yonyx** — 4.7/5 (258 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
    - [Ver perfil](https://www.getapp.com.co/software/91207/agi-self-service)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/91207/101955/agi-self-service/vs/newvoicemedia)
18. **ZIWO** — 4.6/5 (109 reviews) — Herramienta de centro de contacto basada en API con agentes reales y virtuales
    - [Ver perfil](https://www.getapp.com.co/software/131291/ziwo)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/101955/131291/newvoicemedia/vs/ziwo)
19. **Five9** — 4.2/5 (484 reviews) — Software de centro de atención telefónica y contacto en la nube
    - [Ver perfil](https://www.getapp.com.co/software/91276/five9)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/91276/101955/five9/vs/newvoicemedia)
20. **Supportbench** — 4.9/5 (116 reviews) — Sistema de tickets de asistencia al cliente y técnica todo en uno
    - [Ver perfil](https://www.getapp.com.co/software/105673/supportbench)
    - [Comparar con Vonage Contact Center](https://www.getapp.com.co/compare/101955/105673/newvoicemedia/vs/supportbench)

## Categorías relacionadas

- [Software para VoIP](https://www.getapp.com.co/directory/107/voip/software)
- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Software para call center](https://www.getapp.com.co/directory/275/call-center/software)
- [Sistemas IVR](https://www.getapp.com.co/directory/289/ivr/software)
- [Soluciones de telefonía](https://www.getapp.com.co/directory/294/telephony/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/alternatives/101955/newvoicemedia)
- [Ver el perfil del producto](https://www.getapp.com.co/software/101955/newvoicemedia)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/101955/newvoicemedia> |
| de-AT | <https://www.getapp.at/alternatives/101955/newvoicemedia> |
| en | <https://www.getapp.com/sales-software/a/contactworld/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101955/newvoicemedia> |
| en-AU | <https://www.getapp.com.au/alternatives/101955/newvoicemedia> |
| en-CA | <https://www.getapp.ca/alternatives/101955/newvoicemedia> |
| en-GB | <https://www.getapp.co.uk/alternatives/101955/newvoicemedia> |
| en-IE | <https://www.getapp.ie/alternatives/101955/newvoicemedia> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101955/newvoicemedia> |
| en-SG | <https://www.getapp.sg/alternatives/101955/newvoicemedia> |
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| es-CL | <https://www.getapp.cl/alternatives/101955/newvoicemedia> |
| es-CO | <https://www.getapp.com.co/alternatives/101955/newvoicemedia> |
| es-MX | <https://www.getapp.com.mx/alternatives/101955/newvoicemedia> |
| fr | <https://www.getapp.fr/alternatives/101955/newvoicemedia> |
| fr-BE | <https://fr.getapp.be/alternatives/101955/newvoicemedia> |
| fr-CA | <https://fr.getapp.ca/alternatives/101955/newvoicemedia> |
| nl | <https://www.getapp.nl/alternatives/101955/newvoicemedia> |
| nl-BE | <https://www.getapp.be/alternatives/101955/newvoicemedia> |

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